Groundskeeping, Gardening & Outdoor

Grounds & snow removal site assessment

For retirement residences and senior living communities. Answer what you can — every answer helps us plan a safer, better-kept property for your residents.

Client details

Who we're working with and where the property is.

Residence / client name*

Contact name*

Title / role

Email*

Phone

Street address*

City*

Province*

Postal code

Section 1

Property & Landscaping

1.Can you walk us through the property and identify the areas that need the most attention?

2.What landscaping services are currently provided?

3.Are there areas where residents have specific concerns or preferences?

4.How often would you like grass cutting, trimming, edging and garden maintenance?

5.Are there gardens or landscaping features that require special care?

6.Are there irrigation systems we need to maintain?

7.Are there any areas that should not be accessed by equipment?

Section 2

Snow Removal

1.What areas are most critical for resident safety during winter?

2.Which entrances and walkways receive the highest resident traffic?

3.How do you want accessible parking spaces and ramps prioritized?

4.What snowfall threshold should trigger snow removal?

5.What response time do you expect after a snowfall or freezing-rain event?

6.Do you require service during the storm or immediately after it?

7.Where can snow be safely piled?

8.Will snow hauling be required during larger storms?

9.What are your expectations for salting/de-icing?

10.Are there areas where salt cannot be used because of landscaping, pets or other concerns?

Section 3

Resident Needs & Safety

These are particularly important in a retirement residence.

1.Are there residents with mobility challenges we should consider when planning our service?

2.Which walkways are essential for residents using walkers, wheelchairs or scooters?

3.Are there recurring areas where ice tends to form?

4.How do you want us to handle hazards that we identify during our work?

5.Who should we notify if we identify an immediate safety concern?

6.Are there resident activities or scheduled events that we need to work around?

7.What times should we avoid noisy landscaping work?

Section 4

Communication & Accountability

1.Who will be our primary contact at the residence?

2.Who should we contact after hours or during an emergency?

3.How would you like service issues reported?

4.Would you like photos or service reports after snow events?

5.How quickly do you expect complaints or service issues to be addressed?

6.How frequently would you like formal meetings or service reviews?

Section 5

Contract & Expectations

1.What is your current budget or expected budget range?

2.Are you looking for a seasonal contract or a year-round agreement?

3.What services do you want included in the base price?

4.What services should be priced separately?

5.How do you handle additional services or unexpected requirements?

6.What are the biggest problems you've experienced with your previous vendor?

Section 6

Day-One Priorities

1.If we were to take over the property tomorrow, what are the top three things you would want us to get right from day one?

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