A care aide sitting with a smiling senior resident in a bright common room

Ontario & British Columbia

Never run a senior home short again.

Personnel On Demand supplies credential-verified care staff, support staff and management to senior homes — and the ramps, safety systems and furnishings that keep the building ready for them.

24/7

Live dispatch, every day of the year

90 min

Typical same-day fill confirmation

2

Provinces staffed today: ON and BC

100%

Credentials verified before first shift

Human resources

Every role a senior home runs on

Care, support and leadership. One vendor, one rate card, one invoice — across both provinces.

A care aide holding the hands of a smiling senior in a sunlit lounge
Behind every filled shift is a resident who doesn’t have to wait for a familiar face.

Care staff

Licensed and certified hands-on care for residents, credential-verified before the first shift.

  • Registered Nurses (RN)
  • Registered / Licensed Practical Nurses (RPN, LPN)
  • Personal Support Workers (PSW) — Ontario
  • Health Care Aides / Care Aides — British Columbia
  • Restorative and rehab aides

Support staff

The teams that keep dining, laundry and housekeeping running when a home is short.

  • Cooks and Red Seal chefs
  • Dietary aides and tray-line staff
  • Housekeepers and IPAC cleaners
  • Laundry personnel
  • Dishwashers and kitchen helpers

Management & operations

Interim and permanent leadership when a role turns over or a site needs a steady hand.

  • Licensed administrators
  • Directors of Care / Resident Care Managers
  • Activity and recreation coordinators
  • Maintenance and building operators
  • Scheduling and staffing coordinators
Accessible senior care corridor with handrails, wide doorways and bright lighting

Physical & facility resources

The building has to be ready too

Accessibility upgrades, life-safety systems and resident furnishings — supplied and installed around occupied units, by trades used to licensed care environments.

Building features

Wheelchair ramps and levelling landings · Wide hallway and doorway modifications · Grab bars in bathrooms, corridors and suites

Safety systems

Fire alarm systems and annunciators · Sprinkler systems and monthly inspection support · 24-hour emergency call and nurse-call systems

Furnishings & equipment

Adjustable and low beds · Pressure-relief mattresses · Comfortable lounge and lift-assist chairs

Explore facility resources

Coverage

From a 5 a.m. call-in to a multi-site contract

A nurse sharing a cup of tea and a laugh with an elderly resident

Same-day shift fill

Call-ins, no-shows and outbreak surges. Dispatch is live 24/7 and confirms a named worker back to your scheduler.

Block booking

The same worker on the same line for four to twelve weeks, so residents see a familiar face and your team stops re-orienting.

Leave and vacation cover

Planned coverage for parental leave, WSIB modified duties, and summer vacation blocks booked months ahead.

Permanent placement

Direct hire with a 90-day replacement guarantee, from PSWs through to your licensed administrator.

Facility resources

Accessibility upgrades, life-safety systems and resident furnishings supplied and installed around occupied units.

Multi-site contracts

One agreement, one rate card and one invoice across every home you operate in Ontario and British Columbia.

How it works

Four steps, no procurement maze

  1. 01

    Tell us what you need

    One request form covers people, equipment or both. A dispatcher calls you back the same business day, or within the hour for urgent shifts.

  2. 02

    We match from a verified bench

    We shortlist only workers already cleared for your province and facility type, with credentials current on the day of the shift.

  3. 03

    You approve the name

    You get the worker's name, role, credentials and arrival time before they show up. No anonymous bodies at the door.

  4. 04

    We follow up

    Post-shift check-in, documented feedback, and the same worker back on the line if you want continuity.

Provinces

Staffed to provincial rules, not generic ones

Different registries, different legislation, different terminology. We handle both so your scheduler doesn't have to.

Ontario

Personal Support Worker (PSW)

Ontario homes are staffed against the direct-care hours target, and a single unfilled PSW line shows up in the next inspection. We hold a bench of screened PSWs, RPNs, dietary and housekeeping staff across the province so a call before 06:00 is normally covered for the day shift.

Toronto & the GTA · Ottawa · Hamilton · London · Windsor

Ontario staffing details

British Columbia

Health Care Aide / Care Aide (HCA)

In BC, nobody works a publicly funded care shift without a Care Aide Registry number. Every aide we send is Registry-listed and CRRP-cleared before dispatch, so your scheduler never has to chase paperwork at shift change.

Metro Vancouver · Surrey & Fraser Valley · Victoria & Saanich · Nanaimo · Kelowna

British Columbia staffing details

We carry the screening, insurance and coverage

Vulnerable sector checks, immunizations, IPAC and safe-transfer training, WSIB and WorkSafeBC coverage, and liability insurance — all on our side of the line, documented and available on request.